Shangri-La Group announced today that it is introducing the ‘Shangri-La Cares’ commitment which elevates its already rigorous hygiene and safety protocols for all properties worldwide. As people look to travel in the future, health, safety and sustainability will remain top of mind, particularly as the world continues to react and respond to the COVID-19 pandemic. ’Shangri-La Cares’ reinforces the Group’s commitment to caring for people, as well as its distinctive Asian hospitality as it begins welcoming guests back to hotels
and resorts.
“The health and safety of our colleagues and guests is of utmost priority. At Shangri-La, it is in our nature to look after people, to anticipate their needs and go above and beyond to ensure they have a memorable experience. We remain humble and true to our founding ethos with this commitment that will ensure we do our best to take care of people” said Lim Beng Chee,
Chief Executive Officer of Shangri-La Group.
“To meet new challenges and evolving customer expectations, we are focusing on enhanced hygiene protocols, elevating our standards and safeguarding our guests and colleagues’ well-being. We would like to convey our heartfelt care by creating a safe environment where everyone feels comfortable and trusts in our ability to ensure their safety and health – so that they can focus on moments that truly matter,” he added.
