Malaysia Airlines emerges as ‘The Winner’ at World Travel Awards

Malaysia Airlines has been named ‘Asia’s Leading Airline for Business Class’ at the 29th World Travel Awards. The airline has emerged as the winner after receiving the most votes from industry participants, consumers, media, and travel professionals across the region, outperforming other nominated full- service Asian airlines.
Malaysia Airlines’ Group Chief Marketing and Customer Experience Officer, Lau Yin May, said, “This award is a true testament to the organisation and national icon’s hard work, long hours, sacrifice and ultimate passion.”
“As the COVID-19 pandemic has forced a lasting change in travelling preferences, we constantly improve and enhance our products and services with a range of flexibility and choices. One of our most prominent innovations include our business class fare structure that was redesigned to match the value proposition of business class passengers and market demand. Our Business Class fare family makes Malaysia Airlines one of the few airlines in the world to offer flexibility coupled with multiple perks,” added May.
Malaysia Airlines’ Business Class is recognised for providing an unrivalled premium end-to-end experience, from its exclusive priority check-in counters, priority luggage handling, and access to the beautiful Golden Lounges with picturesque views, to its board-anytime flexibility.
The Business Class completes the premium experience by providing spacious lie-flat seats to selected destinations. The airline also provides a wide range of cutting-edge in-flight entertainment, including noise-cancelling headphones, to ensure the most pleasurable flying experience on Malaysia Airlines.
Guests departing from Kuala Lumpur may opt for a personalised fine dining experience with its “Chef on Call” service, which allows customers to select from a variety of specially crafted in-flight meals from 30 to 24 hours prior to their trip and have them delivered to their seat.
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